Queue management solutions
It provides solutions to manage queues and customer journey, as it provides you with a flexible reception, and through it you can manage one or several locations or multiple branches, store, etc. It is an effective, seamless and centralized solution, as the ESUIRSE system was designed more than From 30 years it is characterized by high quality and accuracy in adapting to all organizations and types of companies, government agencies, airports, banks, shops, clinics, city halls, retailers, stations, hospitals, health insurance, pharmacies and supermarkets
Appointment Booking
The online appointment booking feature helps you fill in the gaps between the appointments clients choose and anticipate the number of employees you will need. At the same time, it gives the client the freedom to choose the date of the visit and relieves him of the trouble of the expected waiting time that he will face in the case of visiting without a prior appointment.
Mobile Ticket
With a mobile ticket, visitors are free to leave the facility while retaining their waiting list position. You can also arrange for an SMS to be sent when the customer reaches a specific place in the queue.
Reporting and Analytics
To get your customer experience up to speed in real time and based on the data you have stored, we also offer advanced status monitoring, reporting, and analytics tools. By monitoring interactions, you can improve both customer and employee engagement.